{{ $ticket->reference }}

Opened {{ $ticket->created_at->format('j M Y') }} @if ($ticket->category) · {{ $ticket->category->name }} @endif @if ($ticket->device) · {{ $ticket->device->name }} @endif

{{ $ticket->status->label() }}
{{-- ========================================================== Thread --}}
@foreach ($messages as $message) @php $fromStaff = $message->isFromStaff(); @endphp
{{ $message->authorName() }} @if ($fromStaff) Support @endif
{{-- Escaped and newline-preserved, never rendered as markup. --}}
{{ $message->body }}
@endforeach
{{-- =========================================================== Reply --}} @if ($ticket->isClosed())

This ticket is closed. Replying reopens it with the full history intact.

@endif
@csrf
@error('body')

{{ $message }}

@enderror
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