Last updated: 30 September 2026
3-day money-back guarantee
If you're not satisfied with a new service, contact us within 3 days of delivery for a full refund of that first payment.
What qualifies
- Your first order of each service (not renewals).
- Monthly, quarterly and yearly plans. For quarterly and yearly plans, the full amount is refunded if you ask within the window.
What doesn't qualify
- Renewal payments. You can cancel before renewal instead.
- Services suspended or terminated for breaking our Acceptable Use Policy.
- Add-ons such as extra IPs or custom software licences once they've been delivered.
How refunds are paid
Refunds go back to your original payment method where possible, or to a local wallet or bank account for PKR payments. They're usually processed within 3 business days. Any payment-processor fees we can't recover may be deducted.
How to request one
Message us on WhatsApp or email support@waverdp.com with your order number.
Questions about this policy? Email support@waverdp.com.